All prescriptions are now ordered via your NHS account through either the NHS website or in the NHS or Patient Access apps, or via your nominated pharmacy.
Please get your online access set up to avoid delays in your medication. We will no longer be able to accept paper form requests for medication. Requests over the telephone will only be accepted for elderly patients.
Please request your medication 1 week prior to running out of tablets.
Ordering Repeat Prescriptions
Repeat prescriptions are issued for either 1 or 2 months.
Please request your medication 1 week prior to running out of tablets in one of the following ways:
- Via your nominated pharmacy.
- Using your NHS account (through the NHS website or in the NHS App).
- Using the GP online system: Patient Access.
- Email us on bobicb-bw.prescriptionrequests.loddonvale@nhs.net.
Medication requested too early may be declined. Should you have any queries regarding your medication please do not hesitate to contact one of our care navigators.
Medication requests over the phone for our elderly patients
We only accept repeat prescription requests over the phone from elderly patients.
Collecting your Prescription
You can usually collect your prescription 3 working days after you have ordered it.
You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.
You can change your nominated pharmacy at any time:
- On the app or website where you order repeat prescriptions.
- At any pharmacy that accepts repeat prescriptions.
Questions about your Prescription
If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.
The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.
If you would like to speak to someone at the GP surgery about your prescription:
- Fill out an ask a prescription question form.
Medication Reviews
If you have a repeat prescription, we may ask you to come in for a regular review. We will be in touch when you need to come in for a review.
Prescription Charges
Find out more about prescription charges.
What to do with old medicines
Take it back to the pharmacy that issued it to you.
Do not put it in your household bin or flush it down the toilet.
About Pharmacists
As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:
- Coughs.
- Colds.
- Sore throats.
- Tummy trouble.
- Aches and pains.
They can also advise on medicine that you can buy without a prescription.
Many pharmacies are open until late and at weekends. You do not need an appointment.
Most pharmacies have a private room where you can discuss issues with pharmacy staff.