Whilst we encourage our patients to come to the surgery, where we have the proper equipment and facilities available, we do appreciate this is not always possible. In this respect, if you do need a home visit, you can help us by calling reception before 10:00.
Please be aware the receptionist will ask you the nature of your problem and will need this information to pass onto the Doctor. When the receptionist takes your request all the relevant information will be passed onto the Duty Doctor who will be in contact to arrange a visit. The receptionist is unable to guarantee a timeframe or date from your visit.
You may only request a home visit if you are housebound. The Doctor or relevant clinician; in some circumstances this may be a paramedic, urgent care clinician or trained minor illness nurse will only visit you at home if the Duty Doctor decides that your medical condition requires it and they will also decide how urgently a visit is needed. Lack of transport is not considered a valid reason for a home visit.
You can also be visited at home by a community nurse if you are referred by your GP. You should also be visited at home by a health visitor if you have recently had a baby or if you are newly registered with a GP and have a child under five years.